If you've had a finance agreement like PCP or HP, you may be eligible for compensation due to mis-selling. Check your eligibility by filling out our online form
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Please note: only the lenders before 2021 who did not inform you about paying commission qualify
Fountain Finances is a claims management company (CMC). You can claim for free, without using a CMC, first to your lender or to the FOS. We will be paid a fee by our partner law firm for referring your case to them as part of an ongoing marketing agreement
*Figure is based on FCA's estimate figure of £950 times by our average claims per claimant of 2.67 as of 04/08/2025, which is a combination of DCA and fixed fee claims
The FCA is currently consulting on a free consumer redress scheme
We'll find any vehicle finance agreements you have had with any of these lenders
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How do I determine if I qualify for compensation?
If you've had a finance agreement like PCP or HP, you may be eligible for compensation due to mis-selling. Check your eligibility by filling out our online form
What criteria must I meet to make a claim?
Your lender must have failed to disclose the commission details on your agreement(s). If your finance details were inadequately explained or you faced higher interest rates due to commissions, you could be eligible for £*. Check our free online form to see if you meet the criteria
Does the type of agreement matter (PCP vs HP)?
Don't worry if you had an HP loan instead of a PCP agreement - we accept claims for various vehicle finance agreements. Start your claim today with our online form
What are the timescales for a claims?
The FCA paused the investigation of motor finance complaints (from the usual 8 week deadline) and this may continue until on or after 4th December 2025 whilst they examine the issue of car finance sales that involved discretionary commission. A complaint on your behalf can be submitted but you may not receive a response until the FCA has concluded it's review. However, a recent judgement means law firms can issue proceedings which are not subject to the FCA pause and as such claims can be submitted and potentially won today
What is the FCA consumer redress scheme?
The FCA is now consulting on a free consumer redress scheme for mis-sold car finance. We do not yet know the details of how this might work, but will publish those here once we know the outcome of the consultation